To ensure best possible hair waxing experience we maintain a high level of professionalism and customer satisfaction, we have established the following policies:
Cancellation policy: We understand that sometimes you may need to reschedule or cancel your appointment. We kindly ask that you provide us with at least 24 hours' notice if you need to cancel or reschedule your appointment. If you cancel with less than 24 hours' notice, we may charge a cancellation fee.
Late policy: We strive to maintain a punctual schedule for all of our clients. If you arrive late for your appointment, we may need to shorten your service or reschedule your appointment to accommodate our other clients.
Refund policy: We stand behind our services and products, and we want our clients to be completely satisfied with their experience. If for any reason you are not satisfied with your service or product, please let us know within 24 hours of your appointment. We will do our best to address your concerns and find a solution that meets your needs.
Health and safety policy: We take the health and safety of our clients and staff very seriously. We follow strict guidelines and protocols to ensure that our salon is clean and sanitized, and we use high-quality wax and other products to minimize any risk of infection or irritation.
Consent form: Prior to your appointment, we will ask you to fill out a consent form to ensure that you are a good candidate for hair waxing. This form will ask about any medical conditions or medications that may affect your waxing experience, as well as your consent to receive the service.
We are dedicated to providing our clients with a safe and comfortable hair waxing experience. If you have any questions or concerns about our policies, please do not hesitate to contact us. We appreciate your business and look forward to serving you.